Contact MQA who will look at the Scope, check with UKAS and establish the size and requirement of your company. You may wish to transfer from another assessment body or be assessed for the first time, or simply need an upgrade to meet the requirements of an amended standard. All your needs can be discussed over the phone or a face to face meeting can be arranged.

You receive a simple application form for submission. A full quote and date for assessment will be agreed with you by MQA.

An Assessor or Assessment team will be allocated according to the sector specialism and will receive a copy of any existing quality manual if you have one for review off site. A planning session will take place. An agreed format of interviews and meetings will be established with your nominated key employees throughout the business.

The Assessment on site at your premises will begin with an initial meeting to agree the format and content of the assessment and to deal with any queries. The Assessment consists of interviewing people, observing work in progress, looking at records or evidence of processes and achievements, plus feedback sessions. 

The team will collaborate and report on their findings in written format.

The results will be presented to you. Any areas for improvement, which have been observed, will be highlighted along with strengths and recommendations. A future review meeting and reassessment dates will be scheduled.

Upon successful assessment you will receive a certificate to display and artwork, so that the logo can be incorporated in your company publications & literature.