In a bid to improve the quality of communications and work smarter, MQA are demonstrating that they practice what they preach. Having a while ago moved the sales and marketing function to the central location and headquarters in Milton Keynes a period of change has led to the installation of new technical systems and re-arrangement of the head office layout.

'A newly refurbished reception foyer with smart decor and comfy leather seating with the hub offices on ground floor level is welcomed by staff and visitors alike. It remains a delightful setting in the countryside periphery of Milton Keynes with dedicated parking and, best of all, a super pub just a short distance away!

'Our main email address is now info@mqa-ltd.co.uk but our physical address remains the same at Silverstone House.' comments Ian Griffith, joint managing director.

'We maintain our assessor, not auditor, approach and friendly demeanour aiming to take the sting out of the assessment process, add value and help build better business with the organisations we visit and assess.'

Specialists in assessing the sales, marketing and business functions of any organisation, in particular service sector, MQA are leaders in the field of Market Research assessment, key players in IT, the highly demanding and customer orientated automotive industry – car dealerships, as well as recruitment agencies, design and print process operators and more.

MQA works with trade associations and governing bodies to develop and monitor standards of excellence linked to codes of practice. An example of this is the Hospitality and Leisure sector, whose standard is endorsed by the British Quality Foundation.