MQA home7 Simple StepsStandardsBusiness ExcellenceHospitality AssuredTrainingAssessorsFAQNews and PressContact
If yours is a service company seeking registration to ISO 9001:2000, BS7911 or Hospitality Assured, then contact MQA. Our Assessment teams are highly skilled in all sectors of the service industry. 

If yours is a manufacturing company, then we can assess your commercial and customer service functions to ISO9000:2000 and our own World Class Standard in Marketing, Sales and Customer Service. 

TreeMQA assesses to the following standards:
ISO 9001:2000
- Quality Management Systems

ISO 14001 - Environmental Management Services

ISO 20252 - ISO 20252 is the new international standard developed for the industry and MQA assesses organisations to this standard in the UK, throughout Europe and acrosss the World.  

BS 7911 for organisations conducting Market Research and ISO 20252 the new international standard for Market Research launched in 2006 (click here to find out more)

Hospitality Assured which is a service and business excellence standard developed specifically for the Hospitality and Tourism industry and endorsed by the British Quality Foundation as addressing the whole of the 1999 EFQM Excellence Model

The MQA 01 Specification for Marketing, Sales and Customer Assurance which is an associated document to ISO 9001:2000

The MQA Specification for Customer Service and Business Excellence which meets the criteria laid down in the European Business Excellence Model, EFQM and is an Associated document to ISO 9001:2000

ISO9001
ISO 14001
ISO 20252
MQA 01 Specification
Customer service and business excellence
BS7911

Quality Policy

MQA offers a comprehensive range of public and in company training courses for each of the standards assessed. 

Click here or call for more information