A Practical Guide to ISO 9001
Specific to the Market Research Industry
Who will benefit?
All companies considering or embarking upon registration to ISO 9001 standard, whatever their size or speciality including qualitative, quantitative and fieldwork organisations. Those who have already been assessed to BS 7911 and those who have not.
Duration:
1 Day
Location:
In-house or specified location
Summary:
International Quality Standards are often specified by and help retain customers, improve efficiency and help build business.
This course unravels step-by-step the criteria of the ISO 9001 Standard specifically relevant to the MR industry. Designed to help companies understand the benefits of ISO 9001 for their organisation and prepare them for the assessment process.
The course, given by MQA Ltd, comprises workshops and interactive discussion
Objectives:
By the end of the course, delegates will be able to: understand all the requirements of ISO 9001 for MR sector in practical, no-nonsense terms implement the systems required to meet the Standard in their own company document suitable procedures in an appropriate format
Topics:
The benefits of registration to ISO 9001 General requirements of the Standard in relation to the sector How it fits with other standards Developing documented procedures The Assessment process How to get started and project manage the process
Teaching methods:
Taught sessions with course workbook; Workshops; Interactive discussion
Course Convenor:
A Lead Assessor, Marketing Quality Assurance Ltd, the leading Certification Body in Market Research.
To Book:
Day delegate rate:
Other courses and workshops include: - Problem Solving
- Strategic Business Planning
- Marketing Planning
- The Service Promise ... your customer promise
- Cost of Ownership .. How to build partnerships and better business
- Benchmarking All above courses and workshops are linked to EFQM
understand all the requirements of ISO 9001 for MR sector in practical, no-nonsense terms
